- Service Management Framework
- Information technology: SMF (IBM)
Универсальный русско-английский словарь. Академик.ру. 2011.
Универсальный русско-английский словарь. Академик.ру. 2011.
IBM Service Management Framework — The Service Management Framework (SMF) is a software product by IBM which implements the OSGi Service Platform.It is available as a component of other IBM products, including IBM Lotus Expeditor, a platform enabling OSGi developers to build… … Wikipedia
Service delivery framework — A service delivery framework (SDF) is a set of principles, standards, policies and constraints used to guide the design, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a… … Wikipedia
IT service management — (ITSM) is a discipline for managing information technology (IT) systems, philosophically centered on the customer s perspective of IT s contribution to the business. ITSM stands in deliberate contrast to technology centered approaches to IT… … Wikipedia
ITIL Planning to implement service management — The planning to implement service management is a set in the Information Technology Infrastructure Library (ITIL) framework. This set is about the alignment of business needs and IT provision requirements. Besides, this set describes how to… … Wikipedia
IT-Service-Management — (ITSM) bezeichnet die Gesamtheit von Maßnahmen und Methoden, die nötig sind, um die bestmögliche Unterstützung von Geschäftsprozessen (GP) durch die IT Organisation zu erreichen. ITSM beschreibt insofern den Wandel der Informationstechnik zur… … Deutsch Wikipedia
IT Service Management — (ITSM) bezeichnet die Gesamtheit von Maßnahmen und Methoden, die nötig sind, um die bestmögliche Unterstützung von Geschäftsprozessen (GP) durch die IT Organisation zu erreichen. ITSM beschreibt insofern den Wandel der Informationstechnik zur… … Deutsch Wikipedia
IT Asset & Service Management — (ITASM) is the USAF (United States Air Force) effort to implement BSM (Business Service Management) and ITIL (Information Technology Infrastructure Library) processes. ITASM is to institutionalize industry best practices into an enterprise wide… … Wikipedia
Web Service Resource Framework — (WSRF) forma parte de la família de especificaciones relativas a servicios web publicadas por OASIS. Los principales impulsores de esta especificación son IBM y la Globus Alliance. Un servicio web no tiene estado, es decir, no mantiene ninguna… … Wikipedia Español
Service Canada — is part of a Government of Canada wide service transformation initiative aimed at responding to Canadians expressed desire for better, more responsive, less cluttered service from Canadian governments. The initiative seeks to do this by improving … Wikipedia
Service Request — Die IT Infrastructure Library (ITIL) ist eine Sammlung von Good Practices in einer Reihe von Publikationen, die eine mögliche Umsetzung eines IT Service Managements (ITSM) beschreiben und inzwischen international als De facto Standard hierfür… … Deutsch Wikipedia
Service delivery platform — The term Service Delivery Platform (SDP) usually refers to a set of components that provide a service’s delivery architecture (such as service creation, session control protocols) for a type of service. There is no standard definition of SDP in… … Wikipedia